Privacy Policy

1. Information We Collect

When you contact us, we collect the following information:

• Your name
• Your email address
• Your phone number
• Your restaurant name
• Your message or inquiry

Note: We do NOT collect or store payment information. If you purchase our service, payments are processed securely through Stripe. UpgradeHub never sees or stores your credit card details.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide customer support
• Discuss potential business opportunities
• Send you information about our services (only if you request it)
• Improve our products and services

3. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. You have the right to request deletion of your data at any time.

4. No Account Required

UpgradeHub does not require you to create an account. All communication happens directly via our contact form, WhatsApp, email, or phone calls. We do not maintain user accounts or passwords on our platform.

5. Sharing of Information

We do not sell your personal information. We may share your information only with:

• Service providers who help us operate (Back4App for secure data storage)
• Legal authorities if required by law

All third parties are contractually obligated to protect your information.

6. Your Rights

You have the right to:

• Request access to all personal data we have about you
• Request correction of inaccurate information
• Request deletion of your data
• Opt-out of any marketing communications

To exercise any of these rights, contact us through our contact page.

7. Data Security

We implement appropriate measures to protect your information against unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

8. Cookies

We use essential cookies only to make our website work properly. These do not track you across other websites.

9. Children's Privacy

Our service is intended for restaurant owners and business owners. We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated "Last updated" date.

11. Contact Us

For privacy-related questions or data deletion requests, contact us:

📧 Contact Us Page